Privacy Policy

Last updated: 2024-03-23

This Privacy Policy explains how Aceo Design Lab LLC, a website provider and online consulting business ("Company", "we", "our", or "us"), collects, uses, discloses, and safeguards your personal information and business information (collectively the "Information") when you use our websites, mobile applications, and other online services (collectively the "Services") or when you otherwise interact with us.

We are committed to protecting your privacy and developing technology that gives you a powerful and safe online experience. This Privacy Policy describes the types of Information we may collect and how we use, maintain, protect, and disclose that information. It also explains how you can access and update your Information and make certain choices about how your Information is used.

Please read this Privacy Policy carefully. By using our Services, you consent to the data practices prescribed in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Types of the Information We Collect

We may collect different types of the Information from you and any other users of our Services, including:

Contact information (e.g., name, email address, mailing address, phone number, WeChat ID, WhatsApp ID)
Payment information (e.g., credit card details, billing address)
Account information (e.g., username, password, profile picture)
Identification and verification information (e.g., copies of government-issued IDs or other documents)
Information about your business, products, services, or customers (e.g., name, email address, mailing address, phone number, fax number, description, photos, logo, business hours, social media links, online business profiles)
Information you provide when contacting us
Technical information (e.g., IP address, browser type, device information, cookies, and other tracking technologies)
Precise geolocation data
Usage information (e.g., pages/content viewed, searches, date/time stamps, conversion information)
Any other personal information you directly provide to us

2. How We Collect the Information

We may collect Information directly from you in several different ways, both online and offline, including:

When you create an account with us
When you place an order or request paid services
When you submit information, upload content, or make requests through our Services
When you participate in questionnaires, marketing activities, or other promotional events
When you contact our customer support or engage with us on social media
When you visit our websites or use our mobile apps
From third party partners, service providers, and publicly available sources

3. How We Use Information

We may use the Information we collect for various purposes, including:

Provide, maintain, and improve our Services
Process transactions and deliver products/services
Communicate with you about your account, orders, and requests
Send you marketing and promotional communications
Create and maintain your accounts
Analyze and better understand how users interact with our Services
Comply with our legal obligations and protect our rights and property
Respond to inquiries, requests, and customer service issues
Ensure the security of our systems and protect against fraud
Other purposes disclosed at the time you provide Information, or otherwise with your consent

4. How We Share Information

We may share your Information with the following recipients:

Service providers that assist with our operations and Services
Social media companies, marketing partners, and other third parties as part of co-branding or collaborative efforts
Government authorities, courts, and parties to legal proceedings when required by law or to protect our rights
Any successors or new owners that acquire our business
Other parties with your consent or when we believe sharing is reasonably necessary

We may also share de-identified or aggregated information that does not identify you and your business.

5. Cookies and Tracking Technologies

Our Services may use cookies, pixel tags, web beacons, and other similar tracking technologies to collect information about your usage and interactions with our websites and online services. These technologies allow us to operate, analyze, and improve our Services, and to deliver tailored online experiences. You can control the use of certain cookies through your browser settings.

6. Data Retention and Security

We will retain your personal information for as long as needed to provide our Services, comply with our legal obligations, resolve disputes, and enforce our agreements. We employ a variety of data security measures to safeguard against unauthorized access, alteration, disclosure, or destruction of personal information.

7. Children's Privacy

Our Services are not intended for children under 13 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child under 13 without verified parental consent, we will promptly delete such information.

8. Your Privacy Rights and Choices

You may have certain rights and choices regarding your Information, in accordance with applicable laws, such as:

Access your personal information and receive a copy
Request the correction or deletion of your Information
Opt out of the sale or sharing of your Information (if applicable)
Object to the processing of your Information
Restrict the processing of your Information
Request the portability of your Information

To exercise these rights or to make any other requests, please contact us using the information provided below.

9. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes and obtain your consent as required by applicable laws.

This Privacy Policy aims to comply with applicable federal and state laws, including the General Data Protection Regulation (GDPR), the California Consumer Privacy Act (CCPA), and other privacy regulations.

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